News and reports

We conducted this project to find out peoples experiences with relation to the ophthalmology department. Focusing on how patients were managing with access to appointments, waiting times and the quality of service.

This report is based on comments collected by the Clinical Commissioning Group engagement staff at the NHS 70 event. We were asked to analyse the data and produce a report to allow people to connect and understand the NHS better.

Read what we have been up to and how we have had an impact in the community. Learn about our projects and find out our plans for next year in this report.

We spoke to people to find out their views on waiting times specifically for GP / primary care, physiotherapy, podiatry and ear syringing.

This report examines what the people of Farnworth think about the physical location of services in their area. Itis part of a wider project to explore what patients think of ‘neighbourhood hubs’ .

This report is part of a wider project to explore what patients think of ‘neighbourhood hubs’ and to gather views and ideas about what aspects of such a service would improve their experience of accessing health and wellbeing services.

This report aims to see to what extent GP practices are providing clear and consistent information in an easy to access format, and to highlight any areas of good practice to inform local communication strategies.

Wo engage with people about neighbourhood level health services, comparing results with our 2017 Farnworth Neighbourhood Hubs study. To gather views and ideas about what would improve the experience of accessing future health and wellbeing services.

Read our annual report to find out how we have made an impact in Bolton over the last year.

Read our Enter and View report from Blackrod House Residential Care Home. We spoke to staff and residents to assess the service that was being provided and this report contains our findings and our recommendations for improvement.

Read our Enter and View report from our visit to Beechville care home. We spoke to residents and staff about the service and observed the running of the day. Our report inlcudes our full findings and our recommendations.

In Bolton, no other engagement activity has taken place with the public on the subject of LCO’s and so patients views on how a good Local Care Organisation would shape up were not known. We undertook engagement work to find out their views.