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Towards A Set Of Patient Experience Outcomes
The Bolton GP Federation asked Healthwatch to develop and deliver a small piece of public engagement to gather patient’s views and ideas about what aspects of such a service would improve their experience of accessing health and well-being services.
1 December 2016
Report
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Podiatry Snapshot
Changes were made to eligibility criteria for podiatry services in Bolton. Following thise a number of comments were made to us. This report presents these views to illustrate how service changes can affect patients.
1 December 2016
Report
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Bolton Electronic Shared Care Record
We collected peoples views on the adapability of an electronic care record through an open survey available to the people of Bolton. This report highlights our findings and our recommendations based on the people's views.
30 November 2016
Report
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Woodlands care home Enter and View
Read our report from our visit to Woodlands. We visited to talk to staff and residents about the service as well as to observe practices throughout the time we were there. Our report contains full details of our findings and recommendations
2 November 2016
Report
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Four Seasons Enter and View
Read our Enter and View report to find out what we learnt when we visited The Four Seasons Care Home. We spoke to staff and residents as well as recording our own observations which has led to us making some recommendations.
2 November 2016
Report
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Men's Health and Well-being
Researches visited various sites where men attend on a social basis and conducted semi-structured interviews. Conversations focused onl views on service delivery, healthy lifestyles, mental health and health information.
1 October 2016
Report
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Withins residential home Enter and View
Read our report from our visit to Withins. We spoke to staff and residents as well as observing practices whilst we were there. Our report contains our full findings and a copy of the recommendations we put forward following our visit.
20 September 2016
Report
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Emotional Health and Well-being of Year 7 Students in a Bolton High School
This project engaged with younger people around their experiences of emotional health and well-being. This report highlights the difficulties that young people may face due to poor emotional health and well-being.
1 September 2016
Report
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Experiences of GP support from people with histories of addiction
We are doing thematic research on the subject of men’s health. As part of this work we visited the Bolton Service User Recovery Forum (BSURF) which is a peer support group to get experiences and view of the support they receieved from their GP.
15 July 2016
Report
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Annual report 2015-2016
Read our yearly report to find up what we have been up to, how we have been helping people and how we have helped improve services over the last year
28 June 2016
Report
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Rivington View Enter and View visit
Read our report following our visit to observe the practices at Rivington View. We spoke to both staff and residents and this report contains our full findings and observations together with the recommendations we put forward following our visit
5 May 2016
Report
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Knightswood care home Enter and View
Read our full report on our visit to Knightswood care home. We spoke to staff and residents as well as observing practices throughout the day before writing our report which includes our full findings and recommendations.
28 April 2016
Report