News and reports

Read our report following our visit to observe the practices at Rivington View. We spoke to both staff and residents and this report contains our full findings and observations together with the recommendations we put forward following our visit

Read our full report on our visit to Knightswood care home. We spoke to staff and residents as well as observing practices throughout the day before writing our report which includes our full findings and recommendations.

Read the report from our Enter and View at Glenbank care home. We spoke to staff and residents and made our own observations which has led to some interesting findings and some recommendations for improvement.

Bolton LA are in the stages of re-tendering the home care provision and we therefore wanted to bring some service user experience to inform this process. This report highlights peoples experiences in quality monitoring and the incentives processes.

We runs a series of corridor events at Royal Bolton Foundation Trust Hospital sites talking to patients about their views and experiences. This report highlights the comments we received from young people about mental health support.

Read our report following our visit to Southlands. We observed practices throughout the time we were there and spoke to both staff and residents. Our report contains our full findings together with the recommendations we put forward.

Read our Enter and View report to discover what we found when we visited Darley Court. We spoke to staff and residents and observed the running of the home across the course of the day. Our report contains our findings and recommendations.

This report highlights the publics views on waste around medicines and the way they are dispensed, peoples knowledge of the minor aliments service and the publics knowledge around pharmicies and the services they offer.

We visited St Catherines to observe their practices and talk to their staff and residents. Our report contains our full findings and our recommendations that were made following on from our visit.

Read our annual report to find out the differences we have been making in Bolton. Learn how we have helped people, how we have improved services and how our volunteers have been involved with our work.

We engaged with families during 4 baby clinics during March & April. The purpose was to capture people's experience of the service and other more general health or social care services and to identify examples of good practice.

Read our report on our visit to Meadowbank House, where we spoke to staff and residents as well as observing practices throughout the day. This report details all our findings together with the recommendations we put forward.