News and reports

When you use the right NHS service, you get the right treatment sooner. The first thing you should know is which service you should use for your symptoms.
Primary Care is the day to day healthcare that is available close to where you live. It is usually your first stop if you or your family are unwell or hurt. Primary care is focused on preventing illness, diagnosing health problems, helping to manage long term conditions, and treating health concerns that don't need hospital care.

We are working with Healthwatch Bury on this important project. As part of this project, we’re inviting men to share their personal experiences—your stories can help raise awareness, highlight gaps in care, and shape better, more responsive services in our community.

If you’d like to take part, please complete our survey, or get in touch:

Check it’s on the pharmacy register to protect your health

Duncan Rudkin is the Chief Executive of the General Pharmaceutical Council, which regulates pharmacies, pharmacists and pharmacy technicians in Great Britain. Duncan explains why you could be putting your health at risk if you buy medicines online from illegal websites.

Evidence suggests that transgender and non-binary people often experience poorer health outcomes than the general population. But what barriers do they face to high-quality care? And what would remove those barriers?

A new petition to Parliament calls on the Government to protect the statutory powers of Healthwatch, powers that ensure real people can influence real decisions.

Intelligence Report for 1st Jan to 31st March 2025

The Get To Know Where to Go campaign from NHS GM is back to support you and your family right through August.

Healthwatch in Greater Manchester has published a new regional report capturing the lived experiences of almost 500 people accessing urgent and emergency care (UEC) across Greater Manchester in the past year.

This report, reviewed feedback and lived experiences from all ten local Healthwatch in Greater Manchester. People shared first-hand what it’s like to access care when you’re in crisis, what helped, what didn’t, and what needs to change.

The report, Experiences of Urgent and Emergency Care Across Greater Manchester, highlights serious concerns about long waits, communication failures, and unclear routes into care. It also identifies good practice and moments where staff made a real difference through compassion, clear information, and timely support.

Many people turned to A&E as a last resort, not because they wanted to, but because they felt they had no other choice.

The Government has announced proposed changes to the way Healthwatch operates across the country. These include:
1. Transferring the work of Healthwatch England to the Department of Health and Social Care, and
2. Moving responsibility for local Healthwatch services to the NHS and local authorities.

Take a look at what we have been doing in 2024-25. See how your feedback really makes a difference to health and care services.

Local and national organisations who offer information and support

If you are feeling unwell and need help, make sure you know how to use your local health services