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News and reports

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What trans and non-binary people told us about GP care

Evidence suggests that transgender and non-binary people often experience poorer health outcomes than the general population. But what barriers do they face to high-quality care? And what would remove those barriers?
8 August 2025
Report
Senior woman talking with receptionist in waiting room in medical clinic. Two men talking with female doctor in the background.

Petition to Review Decision to Abolish Independent Local Healthwatch

A new petition to Parliament calls on the Government to protect the statutory powers of Healthwatch, powers that ensure real people can influence real decisions.
8 August 2025
Advice and Information

Intelligence Report 1st Jan to 31st March 2025

Intelligence Report for 1st Jan to 31st March 2025
8 August 2025
Report
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How to keep the whole family healthy and well this August

The Get To Know Where to Go campaign from NHS GM is back to support you and your family right through August.
30 July 2025
Advice and Information
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Experiences of Urgent & Emergency Care Across Greater Manchester

Healthwatch in Greater Manchester has published a new regional report capturing the lived experiences of almost 500 people accessing urgent and emergency care (UEC) across Greater Manchester in the past year.

This report, reviewed feedback and lived experiences from all ten local Healthwatch in Greater Manchester. People shared first-hand what it’s like to access care when you’re in crisis, what helped, what didn’t, and what needs to change.

The report, Experiences of Urgent and Emergency Care Across Greater Manchester, highlights serious concerns about long waits, communication failures, and unclear routes into care. It also identifies good practice and moments where staff made a real difference through compassion, clear information, and timely support.

Many people turned to A&E as a last resort, not because they wanted to, but because they felt they had no other choice.
23 July 2025
Report
3 ladies standing by a Healthwatch Bolton banner

We are still here for you

The Government has announced proposed changes to the way Healthwatch operates across the country. These include:
1. Transferring the work of Healthwatch England to the Department of Health and Social Care, and
2. Moving responsibility for local Healthwatch services to the NHS and local authorities.
14 July 2025
Advice and Information
lady looking at a lealfet

Annual Report 2024-25

Take a look at what we have been doing in 2024-25. See how your feedback really makes a difference to health and care services.
27 June 2025
Report
information

Information and Support

Local and national organisations who offer information and support
15 May 2025
Advice and Information
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Get To Know Where To Go - Choosing Where To Go For Your Healthcare

If you are feeling unwell and need help, make sure you know how to use your local health services
5 May 2025
Advice and Information
3 people and a label about adult ADHD consultation

Have Your Say! Adult ADHD Consultation

Take part in the public consultation about adult ADHD services in Greater Manchester (23 April – 17 June 2025)
24 April 2025
Advice and Information
different types of tablets and pills

Information on Pharmacy Services In Bolton

See the link below for a list of all pharmacies in Bolton, who and where they are and the services that they provide
24 April 2025
Advice and Information

Choosing Your Healthcare

Read our latest report on Choosing Your Healthcare. We asked about your experiences of using your GP, NHS 111, pharmacies, A & E, Urgent Treatment Centres and Urgent Dental Care.
3 March 2025
Report

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