Neighbourhood hubs report
In Bolton, no other engagement activity has taken place with the public on the subject of LCO’s and so patients views on how a good Local Care Organisation would shape up were not known. We undertook engagement work to find out their views.
Key findings
- People understand that GP appointments are in high demand high and are able to articulate when and for what conditions / procedures they would be happy to see other clinicians
- People value and appreciate the skills of other clinicians and feel that they are sometimes under-utilised.
- People see the value of specialist practitioners in primary care, whether they be specialist GPs or other people within the primary care work force.
- For some conditions a coordinated approach involving individual appointments, group consultations and group support and education programmes could help at a level of prevention and ‘step down’ to maintenance (mental health, diabetes, COPD, falls, weight management).
- People value the fact that their long term care is supervised by clinicians, however they don’t feel they always need to see them (for routine monitoring for example)
- People find access to specialist practitioners reassuring.
- People articulate many benefits of group based activity including those wellbeing benefits that come from simply ‘being in a group’.
- People find support groups helpful for sharing knowledge and information, for motivation and for social reasons.
Downloads
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Neighbourhood Hubs - December 2016
