Local Information and Helplines

Bolton Council Adult Safeguarding

 01204 337000

 safeguardingadults@bolton.gov.uk

If the issue is an emergency call 999

Reporting child abuse - Reporting child abuse – Bolton Council

Children and Young People

Something's not right | Childline

Urban Outreach Food Hub – All enquiries are made by ringing a central Bolton Council telephone number: 

01204 337221

Local Support

Bolton’s Humanitarian Response line: mainly aimed at those shielding/vulnerable but will refer and signpost onto appropriate support

01204  337221 (Mon-Fri 8.30am-5.30pm, Sat 9am-1.30pm).

•Single Point Of Access (SPOA) –to access services for help with anxiety or depression. Open to self-referrals:

01204 483101 or via their online portal –

https://www.iaptportal.co.uk/bolt.html

•1Point–provides IAPT counselling via telephone/online accessed via SPOA or self-refer:

01204 917745.

Samaritans

 116 123

 jo@samaritans.org

Greater Manchester Mental Health Trust (GMMHT) – 24/7 Helpline

 0800 953 0285

 24/7 Helpline | Greater Manchester Mental Health NHS FT (gmmh.nhs.uk)

Children and Young People’s mental health

Be Kind to My Mind – click ‘who can you speak to?’ for a list of organisations’ -  

Who Can You Speak To - Be Kind To My Mind

Domestic Abuse

If in danger and unable to talk on the phone, call 999 and then press 55. This will transfer call to the relevant Police force who will assist you without you having to speak.

Fort Alice -Providing support for women & children affected by domestic abuse in Bolton:

01204 701846 (24 hour) helpline.

National Domestic Abuse Helpline -

0808 2000 247 

Endeavour –number of services to support people to live free from domestic abuse. This includes support for those from BAME backgrounds. For more information 

Endeavour Project UK

Women’s Aid-has advice specifically for current coronavirus outbreak, including a live chat service. Visit their website for more information

http://www.womensaid.org.uk.

Men’s Advice Line-confidential helpline for male victims of domestic abuse and those supporting them. Call them on

0808 8010327 or   

 www.mensadviceline.org.uk.

Galop-LGBT+ community anti-violence charity:

0800 999 5428        

 help@galop.org.ukorwww.galop.org.uk.

Bereavement and Loss

Silverwellbeing Therapy Service –providing telephone therapy for all forms of bereavement and loss for anyone living, working or studying in Bolton. Also provides couples counselling. Please contact them on

01204 917745 or      

 silverwellbeing@1pointbolton.org.uk.

1Point –as part of wider IAPT counselling offer, they also provide IAPT bereavement counselling which is open to all registered with a GP in Bolton:

01204 917745

•Bolton NHS Foundation Trust’s Bereavement support group –Telephone support is currently available for bereaved families of both Covid and non Covid patients who have died in the Trust:

01204 390448.

•Bolton Hospice -Bereavement support is only available for users of Bolton Hospice's services and is currently being offered via membership of a bereavement WhatsApp group and phone/video 1-1 support:

01204 663066.

Finances and welfare

Step Change Debt Charity -

Free Debt Advice. Get Help With Debt Today. StepChange

Bolton Money Skills -

Home – Bolton's Money Skills

Bolton Guild of Help -

How Can We Help | Bolton Guild of Help

Bury and Bolton Citizen’s Advice Bureau (CAB) -

Home - Citizens Advice Bury & Bolton (cabb.org.uk)

NHS complaints

Bolton Advocacy Hub – practical support and advice with NHS complaints

http://boltonadvocacy.org.uk/

Age UK (Bolton) offering a range of services, during the pandemic such as Welfare Calls,  Emergency Essential Shops, Home from Hospital and Home Services -

Age UK Bolton | Coronavirus Support